Our Service Desk, by its nature, is reactive. However, through supporting our clients and identifying spikes and tendencies, we also aim to be proactive.
This means learning from incidents so that knowledge of the faults is stored, avoiding repeat issues where possible, and ensuring a quick resolution in all cases.
Plug & Play
Plug in when you need us, unplug when you’re done, it’s that simple. We have a family of over 90 designers, developers, and engineers waiting to help.